Opening Hours
Tuesday - Sunday
10am - 6pm
28 KING STREET
GLASGOW
SCOTLAND
G1 5QP
GLASGOW
SCOTLAND
G1 5QP
Transmission Gallery is located in Merchant City, in the center of Glasgow. It is easily accessible by public transport, bike, or car.
Getting There
by Train
The closest train station is Argyle street, and a 10min walk away from Central station.
by Bus
The closest stops are Candlebriggs and Osborne street.
by Car
There is a public parking lot on King St. just two blocks away from the gallery.
by Bike
There are plenty of bike racks in the vicinity, however, the gallery doesn't count with one of its own.
Accessibility
We welcome all visitors. If you have an access requirement which we haven’t listed here, please get in touch in advance of your visit and we will make our best endeavours to help you.
Quiet Times
Quiet times to visit exhibitions are Wednesdays and Thursdays, particularly mid-afternoon. If you require an empty gallery space in order to comfortably and safely visit our exhibitions, for example if you are neurodivergent or if you are shielding, please contact access@ica.art and we will arrange this with you.
Visual
Large print exhibition text is available upon request at the Box Office. Assistance animals are always welcome.
Wheelchairs
Transmission main gallery is wheelchair accessible. The ground floor and archives
Digital
This website has been developed to conform to the W3C accessibility guidelines for level AA compliance. We have endeavoured to conform to all the presented guidelines in level AA wherever possible. You can use the "ACCESSIBILITY" button located in the left column to change the contrast colours and/or decrease/increase the font size of the website. You can also change the font size of most websites by using the font size controls integrated in your web browser.
Complaints
Transmission is committed to fostering community care and creativity . Whether you think we’re doing well, or feel we need to do better, we value your opinion and want to hear from you
If you are not happy with Transmission in any way, please let us know. We welcome the opportunity to put matters right, for you and for others who might use our space.
What to do?
First, speak to the committee members of the gallery , the people closest to the situation can deal with most problems quickly.
If you are unhappy with the response or feel unable to approach the committee member directly then email feedback@transmissiongallery.org and put a complaint in the email subject.
If you need an interpreter, we are happy to arrange that.
Whatever method you choose, we will deal with the matter in the same way.
You should make your complaint within three months of the incident or within three months of the matter coming to your attention. This time limit can sometimes be extended as long as it is still possible to investigate your complaint.
What happens next?
We will respond to you within 7 working days. We will tell you who is dealing with it and how long the investigation will take.
We aim to resolve complaints within 28 working days. Some complaints take longer to investigate. When they do, we will contact you to tell you when you can expect a response from us.
We will handle all comments and complaints sensitively. Transmission will record your complaint and follow relevant data protection requirements. We will use the information to help us improve our commitment to fostering community care and creativity .
Who will deal with your complaint?
First responsible --> Committee members
Next step --> safeguarding and well-being person
What if I am not satisfied with the response?
If you have made a complaint and are unhappy with the response you receive or with the way your complaint has been handled, you can appeal by writing using the Transmission Gallery above contact methods.
This may be escalated to the safeguarding and well-being person who will look at the situation and decide if further action is needed.
If you need an interpreter, we are happy to arrange that.
Overall responsibility for this policy and its implementation lies with the committee and safeguarding and well-being person.
Transmission is a registered charity, no. SC016442 (Scotland).
We are registered with the Office of the Scottish Charity Regulator (OSCR) which regulates charities in Scotland along with the Scottish Fundraising Standards Panel. You have the right to contact any of these organisations for further help.
Usually, these organisations will take up a case after giving Transmission Gallery an opportunity to reply or provide some more information.
If you have written to us with feedback of a positive experience, we will make sure this will be integrated and shared.
Visit us
Contact us
Contact
You can reach us by email at:
info@transmissiongallery.org
or send us a message in any of our socials:
Instagram
Facebook
This website was made by Rodrigo Nava Ramírez, an artist and computer programmer from Mexico City.